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The letter notifies LabQ that New York law prohibits false advertising and instructs the company to immediately update its signage at testing sites and on the company’s website to accurately reflect how long individuals can expect to wait before receiving COVID-19 test results. NEW YORK – New York Attorney General Letitia James, late yesterday, issued a warning letter to LabQ Diagnostics, a Brooklyn-based laboratory with dozens of mobile locations across New York City, after learning that some consumers have been waiting over 96 hours for coronavirus disease 2019 (COVID-19) test results, even though the company advertises that consumers can expect results within 48 hours. Any feedback from any of you would be greatly appreciated.Consumers Complaining of Waiting More Than 96 Hours forĬOVID-19 Test Results Despite Lab’s Promise of 48-Hour Turnaround I like my job but I'm looking for some feedback from others to see how things might be getting handled and maybe I can relate that to the powers that be.
QLAB LOCATIONS NYC HOW TO
One of them oversees any server aspects to the Mac services with me sometimes needing to sit next to him to guide him through how to do things since I don't have access to do it.Īt any rate I'm not looking to start a rant or anything. The network staff here is comprised of 4 people who are all Windows oriented. Many of those 2800 systems are pretty basic office systems with the main demands being malware issues. For the other 2800 devices on campus which are essentially all Windows we have 5 full-time support along with 2 part-time which doesn't include our tier 1 desk that I have no idea how many are there. What size of staff do you have? What kind of workflow do you have to handle projects and trouble tickets? It's felt for some time now like I should have at least one more full-time Apple support person but am told there is no money.
I'm curious how people are supporting their Apple products. Google and coming to me are his resources. He's a hard worker but working with Macs isn't his forte. It gets bumped to our new tier 2 support which is the part-time person I mentioned. We recently implemented a tier 1 support desk but there is very little Apple support that gets resolved there. Admin removed from staff and faculty is being discussed but isn't likely to happen. The students in the labs and classrooms had admin when I took over but I was able to get that changed this last semester. All full-time staff, faculty, and administration have admin access on their Macs. For iOS the os updates are left in the hands of the users so the various versions rarely affect support. We were sitting at six versions just two months ago.
QLAB LOCATIONS NYC MAC OS
On the operating system side of things we have that down to four different versions of the Mac OS and very close to getting it to three. I don't have a count of all of the individual applications.
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Working in an academic environment the demands are pretty high with some instructors, staff, and administrators wanting specific configurations going into detail like what size an open/save window might be inside a particular application along with not just the usual Adobe and MS software but more unique software like GitHub, QLab, Practica Musica, Avatier Credential Provider, and many more.īy last count we support approximately 45 Mac software packages(not pkg's) which does not include the packages that include all of the specific Creative Cloud and Office applications. Of that there are 171 Macs and 94 mobile iOS devices plus 5 AppleTV's.Īs far as staffing there is me working full-time at 40 hrs/wk and 1 part-time person at 19 hrs/wk.
I work at a community college in Illinois where we have about 3000 devices we support(give or take). I'm curious how many of you staff support for your Apple based products and services.
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